The processing of personal data through the TourenTech App is managed by TourenTech, represented by Denis Bondar. As the Data Controller, we are responsible for determining the purposes and means of processing personal data through our app. Our commitment is to handle your personal data with utmost care and transparency, ensuring compliance with applicable regulations, including but not limited to Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation - GDPR).
Contact Information:
- Company Name: Denis Bondar
- Contact Person: Denis Bondar
- Address: Dubai Internet City, Building 16, Dubai, United Arab Emirates - Email: denis@touren.tech
- Website: https://www.touren.tech
TourenTech collects and processes personal data to deliver a seamless and personalized experience through our app. The data we collect depends on your interaction with our app and can include the following categories:
- Account Information: This includes personal details such as your name, email address, username, and profile photo. These are required to manage your account, personalize your profile, and enable you to interact with other users.
- Activity Data: We collect data related to your activities within the app, such as routes you have recorded, locations visited, routes shared, and your interactions with other users. This helps us improve your user experience and provide customized recommendations.
- Device Information: Information related to your device, such as device type, operating system, unique device identifiers, IP address, and app settings, may be collected. This information is used to optimize the app’s performance on your device and ensure secure access to your account.
- Location Data: When you use features that require location-based services, such as route recording or navigation, we may collect your real-time location data. This helps us provide accurate navigation services and enhance your experience in discovering new routes and points of interest.
- Usage Data: We may collect information on how you use the app, such as pages visited, features accessed, and settings configured. This data helps us understand user behavior and make continuous improvements to our app.
The legal basis for processing your data is one of the following:
- Performance of a Contract: Processing is necessary to provide the services you request through the app, such as creating an account or recording a route.
- Legitimate Interest: Processing is based on our legitimate interest to improve our services, ensure app security, and offer an enhanced user experience.
- Consent: When required by law, we will obtain your consent before processing your personal data, such as for personalized marketing communications or accessing certain data like location.
TourenTech may share your personal data with third-party service providers to support our operations. These third parties include:
- Cloud Storage Providers: To store and manage data securely.
- Analytics Providers: To understand app usage patterns and optimize our services.
- Customer Support Services: To assist with user queries and troubleshoot any issues you may encounter.
- Marketing Partners: To send promotional content or advertisements, where applicable and consented to.
We ensure that these third parties comply with applicable data protection regulations and have appropriate safeguards in place to protect your personal data. Personal data will only be shared to the extent necessary for the provision of these services and in accordance with this Privacy Policy.
Some of our service providers may be located in countries outside the European Economic Area (EEA) that do not provide the same level of data protection as in the EEA. In such cases, we ensure that appropriate safeguards are implemented, such as standard contractual clauses, to protect your personal data.
As a user, you have the following rights regarding your personal data:
- Right to Access: You have the right to request access to the personal data we hold about you.
- Right to Rectification: You have the right to correct any inaccurate or incomplete personal data.
- Right to Erasure: You have the right to request the deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
- Right to Restrict Processing: You have the right to request the restriction of processing of your personal data in certain situations, such as when you contest the accuracy of the data.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller, where technically feasible.
To exercise any of these rights or to withdraw your consent, please contact us at denis@touren.tech. We will respond to your request within the timeframe required by applicable laws.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Retention periods are determined based on the following criteria:
- Account Information: Retained for the duration of your account’s existence. If you delete your account, your personal data will be erased within a reasonable period, except where required to maintain records for legal or regulatory reasons.
- Activity and Usage Data: Retained for a period necessary to analyze app performance and usage trends.
- Location Data: Retained for the duration of your active session or until you disable location services for the app.
We will securely delete or anonymize your data once the retention period has expired or when the data is no longer required for legal purposes.
The TourenTech App uses cookies and similar technologies to collect and store information about your interactions with the app. Cookies are small text files placed on your device that help us understand user preferences, optimize app performance, and provide personalized content.
Types of Cookies We Use:
- Essential Cookies: Necessary for the app to function and cannot be disabled.
- Performance Cookies: Collect information on how you use the app, helping us identify areas for improvement.
- Personalization Cookies: Store your preferences and provide a customized experience. - Advertising Cookies: Used to deliver relevant advertisements and measure their effectiveness.
By using the app, you consent to the use of cookies in accordance with this policy. You can modify your cookie preferences through your device settings.
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure servers, and restricted access controls. We regularly review and update our security practices to ensure the continued protection of your data.
This Privacy Policy may be updated from time to time to reflect changes in our practices, technologies, or legal requirements. The latest version will always be available on our website and within the app. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.
If we make significant changes to this policy, we will notify you through the app or via email, as appropriate.
If you have any questions, concerns, or suggestions regarding this Privacy Policy or the processing of your personal data, please contact us at:
- Email: denis@touren.tech
- Address: Dubai Internet City, Building 16, Dubai, United Arab Emirates
We are committed to working with you to resolve any privacy-related issues and appreciate your feedback on our data protection practices.